Privacy Policy

SPLAT Nursery & Forest School is committed to protecting your privacy and handling your personal information with transparency and care.

1. Information We Collect

We may collect the following personal information:

  • Child’s details (name, date of birth, medical information, developmental needs).
  • Parent/guardian details (name, address, contact information, emergency contacts).
  • Attendance records, observations, and progress reports.
  • Payment and invoicing details.
  • Website usage information (cookies, browsing data, form submissions).

2. How We Use Your Information

We use the information to:

  • Provide safe, high-quality childcare and education.
  • Maintain accurate health and safeguarding records.
  • Communicate with parents about their child’s care and progress.
  • Manage billing and administration.
  • Share updates via our Famly Hub platform.
  • Meet legal and regulatory requirements.

3. Sharing Information

  • Information is only shared with staff members directly responsible for your child.
  • We may share information with local authorities, schools, or safeguarding agencies where legally required.
  • We do not sell or rent personal information to third parties.

4. Data Security

  • Personal data is stored securely in digital and paper formats.
  • Access is restricted to authorised staff members only.
  • We use appropriate technical and organisational measures to protect data.

5. Your Rights

You have the right to:

  • Access the information we hold about you and your child.
  • Request corrections to inaccurate data.
  • Request deletion of personal data, where applicable.
  • Withdraw consent for data processing (e.g., photos for promotional use).

6. Cookies & Website Data

  • Our website may use cookies to improve user experience and track analytics.
  • You can disable cookies through your browser settings.

7. Retention of Data

  • Records are kept in line with legal and regulatory requirements.
  • Certain records (e.g., accident reports, safeguarding information) may be retained for a specified number of years.

8. Contact Us

If you have any questions about our privacy policy or how we handle your data, please contact: Support@splat.ltd